Privacy Policy

Last updated: February 2026

1. Introduction

WOW Clean ("Company", "we", "us", or "our"), operating under the brand name Magia, is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you use our services or visit our website.

Our registered office is located at Bhikaji Cama Place, New Delhi 110030, India.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

Register an account or book a service
Fill in your address and contact details
Upload photos for AI-powered smart measurement
Make a payment for our services
Contact our customer support team

This may include your name, email address, phone number, residential address, PIN code, photographs of your furniture, and payment information.

3. How We Use Your Information

To provide, operate, and maintain our nanocoating protection services
To process your bookings and payments
To dispatch our verified technicians to your provided address
To improve our AI measurement tools and service quality
To communicate with you regarding your bookings, updates, and promotions
To comply with legal obligations

4. Data Storage & Security

Your data is stored on secure servers within India. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your personal information. Photos uploaded for smart measurement are processed securely and not shared with third parties.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with:

Our verified service technicians (limited to address and service details for job execution)
Payment processors for secure transaction handling
Analytics services to improve our platform (anonymized data only)
Law enforcement, if required by applicable Indian law

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Withdraw consent for marketing communications

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings.

8. Contact Us

For any privacy-related queries or requests, please contact us:

WOW Clean (Brand: Magia)

Bhikaji Cama Place, New Delhi 110030, India

Email: privacy@magia.in